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THE CANEBRAKE – TERMS OF SERVICE

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Last Updated: November 14, 2025

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These Terms of Service (“Terms”) govern your use of The Canebrake’s website, reservations, services, and communications. By accessing our website or engaging with our services, you agree to these Terms.

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1. Use of Our Website

You agree to use our site only for lawful purposes and in a way that does not infringe on the rights of others.

You may not:

  • Attempt to access secure areas without authorization

  • Use our website for fraudulent or abusive activity

  • Copy, scrape, or misuse site content

 

2. Reservations & Services

By booking lodging, spa services, dining, weddings, or events, you agree to:

  • Provide accurate information

  • Follow all policies provided in confirmation emails

  • Follow all property rules and safety guidelines

  • Pay any associated fees or deposits required

Cancellations, no-shows, and refunds are governed by The Canebrake’s specific service policies.

 

3. Communication & Messaging Consent

By submitting your phone number or email, you consent to receive:

  • Transactional messages about reservations or service updates

  • Marketing messages about events, spa promotions, seasonal specials, and offers

  • Automated, prerecorded, or AI-assisted calls or texts, where permitted

You may opt out at any time.

 

4. No Liability for Automated Systems

We may use automated tools such as AI voice assistants, texting systems, or chatbots to support basic customer interactions.

These systems:

  • Do not make final decisions

  • Are intended to gather information

  • May route messages to a human team member

We are not liable for delays or errors caused by automated systems.

 

5. Limitation of Liability

To the fullest extent permitted by law, The Canebrake is not liable for:

  • Damages from website downtime

  • Losses due to third-party service interruptions

  • Incorrect or incomplete information submitted by users

  • Any indirect, incidental, or consequential damages

 

6. Intellectual Property

All website content, logos, text, graphics, and designs belong to The Canebrake. You may not reproduce or use them without permission.

 

7. Third-Party Services

We rely on third-party providers for booking, payment, and communication. Their terms may apply separately.

We are not responsible for third-party:

  • Errors

  • Delays

  • Service outages

  • Security issues

 

8. Termination of Use

We reserve the right to deny access to our website or services for any reason, including misuse or violation of our policies.

 

9. Governing Law

These Terms are governed by the laws of the State of Oklahoma.

 

10. Updates to Terms

We may update these Terms at any time. The most recent version will be posted here with a new “Last Updated” date.

 

11. Contact Us

For questions about these Terms, contact:
The Canebrake
33241 E 732 Rd, Wagoner, OK 74467
Phone: (918)400-1120
Email: info@canebrake.net

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